Students are encouraged to seek informal resolution at the department level when possible. After exhausting the department or informal complaint process, students may file a formal complaint with the university. To file a formal complaint, please complete this form with as much information as possible. Student complaints may be submitted anonymously; however, including your contact information will assist the university in responding to your complaint.
This form does not apply to complaints regarding the following issues:
- Title IX
- Grade Appeals
- Parking Violations
- ADA-related Discrimination
- Other issues where a separate policy and procedure for resolution are already approved
Maintaining a Written Record of the Complaint
A copy of the complaint and a summary of the process and resolution of the complaint shall be kept in a confidential manner in the Office of the Dean of Students.
1. Appeals may be taken to the appropriate vice chancellor (or his/her designee) after all other appropriate channels have been exhausted. Examples are listed below. The appeal must be made within two (2) weeks after communication of the decision.
2. Any decision made on appeal to the appropriate vice chancellor shall be final.
|Example Complaint||Final Decision|
|Academic Issue||Vice Chancellor for Academic Affairs|
|Issue with Student Accounts Charge||Vice Chancellor for Finance and Administration|
|Issue with Another Student||Vice Chancellor for Student Affairs|
Protection Against Retaliation
The University will not in any way retaliate against an individual who makes a complaint using this form, nor permit any faculty member, administrator, employee or student to do so.
If you feel that your issue or concern does not rise to the level of an official complaint, please consider using the Improve UA Little Rock form to provide your feedback.