Student Complaints

Students are encouraged to seek informal resolution at the department level when possible. After exhausting the department or informal complaint process, students may file a formal complaint with the university. To file a formal complaint, please complete this form with as much information as possible. Student complaints may be submitted anonymously; however, including your contact information will assist the university in responding to your complaint.

The policy for student complaints can be found here.

This form does not apply to complaints regarding the following issues:

Students enrolled in the Master of Public Service program at the Clinton School of Public Service (CSPS) will follow the same policy and processes for UA Little Rock students in addition to CSPS informal procedures.

The student complaint policy and process for students enrolled at the William H. Bowen School of Law may be found here.

Maintaining a Written Record of the Complaint

A copy of the complaint and a summary of the process and resolution of the complaint shall be kept in a confidential manner in the Office of the Dean of Students.

Appeal Process

1. Appeals may be taken to the appropriate vice chancellor (or his/her designee) after all other appropriate channels have been exhausted.  Examples are listed below.  The appeal must be made within two (2) weeks after communication of the decision.

2. Any decision made on appeal to the appropriate vice chancellor shall be final.

Example Complaint Final Decision
Academic Issue Vice Chancellor for Academic Affairs
Issue with Student Accounts Charge Vice Chancellor for Finance and Administration
Issue with Another Student Vice Chancellor for Student Affairs

Protection Against Retaliation

The University will not in any way retaliate against an individual who makes a complaint using this form, nor permit any faculty member, administrator, employee or student to do so.

Student Complaint Form

If you feel that your issue or concern does not rise to the level of an official complaint, please consider using the Improve UA Little Rock form to provide your feedback.