Use your NetID to log in to ImageNow and WebNow. If you have trouble logging in, you may need to look up your NetID or reset your password.
Any supervisor may request access to ImageNow for employees by contacting IT Services client support. Be prepared to know the type of access (ImageNow or WebNow), the legacy mail username of the requestor, and what type of access they need.
Find your NetID in BOSS under the Personal Information > List Accounts and Change Passwords screen.
The NetID is a user identifier that provides access to a growing number of systems, especially those with single sign-on (SSO) enabled.
Find your email address in BOSS under the Personal Information > Change Passwords or View Usernames screen.
To access your UA Little Rock mailbox, visit mail.ualr.edu.
To have an active @ualr.edu email address, you must be a currently-admitted student, a current or retired employee, or a past student member of the Alumni Association.
Find your Active Directory username in BOSS under the Personal Information > Change Passwords or View Usernames screen.
These accounts are primarily used to log into a campus computer. You must be currently employed or currently admitted to the university to have an Active Directory account.
Passwords will expire after 90 days of use. You will begin to receive password expiration warnings up to 7 days before your password expires. Once your password has expired, you must reset your password in order to continue using your account.
Your account may have been locked because more than 10 attempts to log into your account have failed. Too many failed attempts are often an indication that someone other than you may be trying to log into your account. You will be unable to log into your account while it remains locked.
Unlock your account by following the instructions to reset your password. If you are unsure or concerned about why your account has been locked—or if you have difficulty unlocking your accounts—we ask that you contact IT Services for assistance.
Follow the instructions below to set (or reset) your account passwords in BOSS under the Personal Information > Change Passwords or View Usernames screen. Please follow the guidelines for setting a strong password.
Passwords may be reset for your Active Directory accounts, your NetID account, your email address password, or (for employees) Banner accounts.
If you change your NetID password, wireless devices previously registered to use UALR-WiFi or UALR-IoT may prompt you to re-enter your password. If you can no longer access the wireless network after resetting your password, try removing or forgetting the UALR-WiFi or UALR-IoT wireless networks and rejoining to the network.
The NetID account is the primary university user account, but certain applications use other legacy accounts. If you have verified your NetID password, but still cannot log into a particular application, look that application up in our Application Registry to see if you should use one of your other accounts.
You may also call IT Services at 501.916.3011 if you are having problems logging in to a campus system that cannot be resolved by resetting the appropriate password in BOSS.
Call the assistance center at 501.916.3011 or
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