Log into ImageNow
Use your NetID to log in to ImageNow and WebNow. If you have trouble logging in, you may need to look up your NetID or reset your password.
Any supervisor may request access to ImageNow for employees by contacting IT Services client support. Be prepared to know the type of access (ImageNow or WebNow), the legacy mail username of the requestor, and what type of access they need.
Find your NetID
NetID 2.0 is here! In 2020, we announced NetID 2.0—a project aimed at creating a simple, unified, and more secure way for you to access and protect university resources. One of the key changes for NetID 2.0 is the username format—the new NetID format now matches your email address (e.g., email@example.com) instead of the original NetID (e.g., abc1). Another key feature is the introduction of multi-factor authentication or MFA. Start using your new NetID today!
Note: The migration to this new format is still underway, so certain services still only accept the original NetID format.
Your NetID is the primary account credential used to access university systems such as email, Blackboard, Active Directory, Workday, and others.
Find your NetID in BOSS under the Personal Information > View System Accounts and Change Password screen, where you may also reset your password.
Find your email address
Find your email address in BOSS under the Personal Information > View System Accounts and Change Password screen.
To access your UA Little Rock mailbox, visit mail.ualr.edu and log in with your NetID.
To have an active @ualr.edu email address, you must be a currently-admitted student, a current or retired employee, or a past student member of the Alumni Association.
Find your Active Directory username
This account is primarily used to log into a campus computer joined to our Active Directory domain. This account is the same as your NetID 2.0 account.
You must be currently employed or currently admitted to the university to have an active account.
Find your accounts in BOSS under the Personal Information > View System Accounts and Change Password screen, where you may also reset your password.
Your account may have been locked because more than 10 attempts to log into your account have failed. Too many failed attempts are often an indication that someone other than you may be trying to log into your account. You will be unable to log into your account while it remains locked.
Unlock your account by following the instructions to reset your password. If you are unsure or concerned about why your account has been locked—or if you have difficulty unlocking your accounts—we ask that you contact IT Services for assistance.
Reset your password
Follow the instructions below to set (or reset) your account passwords in BOSS under the Personal Information > View System Accounts and Change Password screen. Please follow the guidelines for setting a strong password.
- Log into BOSS.
- Select Personal Information.
- Select View System Accounts and Change Password.
- Enter your new password into the text field, and confirm by entering the password again.
- Select the Change Password button.
Changing your password will update all of your accounts at the same time.
If you change your password, wireless devices previously registered to use UALR-WiFi or UALR-IoT may prompt you to re-enter your password. If you can no longer access the wireless network after resetting your password, try removing or forgetting the UALR-WiFi or UALR-IoT wireless networks and rejoining to the network.
Your password might expire after 90 days of use. You might begin to receive password expiration warnings up to 7 days before your password expires. If your password has expired, you must reset your password in order to continue using your account.
The NetID account is the primary university user account, but certain applications use other legacy accounts like the original NetID, a BOSS T-number, etc. If you have verified your password, but still cannot log into a particular application, look that application up in our Application Registry to see if you should use one of your other accounts.
You may also call IT Services at 501-916-3011 if you are having problems logging in to a campus system that cannot be resolved by resetting the appropriate password in BOSS.
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