IT Services manages a large portfolio of applications for the university. Finding out information about any single application can be confusing, especially for new employees and students.
Use this registry to learn what each application does, who can use it, how to log in, and how to get support.
The Active Directory domain (UALR or ad.ualr.edu) provides authentication and endpoint management for user accounts and devices such as desktop computers or servers. Access to many university services requires an Active Directory account—also known as the NetID 2.0 account—and all university-owned Windows devices should be joined to the Active Directory domain.
Windows computers joined to the Active Directory domain may manage installed applications via the Software Center app. Some applications—including anti-virus software—may be automatically installed.
Activity Insight is a centralized repository for teaching, research, and service information. Putting all this information into one place helps streamline faculty activity reports, promotion and tenure reviews, accreditation, etc.
The Argos reporting tool was designed to provide readily available pre-designed reports and a flexible, user-friendly ad-hoc report building tool.
The Academic and Event Scheduling Policy states that academic course and event scheduling is managed using Astra Schedule, a web-based software scheduling management system.
Astra lets you view the course schedule, events schedule, and room availability. Event criteria determines its placement on a calendar.
Several calendars are available, including:
- Academic Calendar
- Admissions, financial aid, and registration deadlines and first/last day of classes
- Alumni
- Alumni Association events
- Athletics
- Sporting events
- Campus Life
- Student events
- Class Schedule
- Current semester
- Cultural Events
- Music, dance, theater, and visual arts
- Meetings & Lectures
- Public seminars, workshops and other educational events
UALR students and employees may subscribe to important dates on their personal Google calendar. The subscription tool makes it easy to select among the following categories you want to appear on your calendar.
- Academic Schedule
- Admissions (Undergraduate and Graduate)
- Bursar (Cashier and Student Accounts)
- Financial Aid
- Holidays
- Human Resources
- Registration
Campus software package that encompasses Student Records, Human Resources, and Financial Services.
This tool provides Banner users with an access point to conveniently input data to Banner based on security level. Use the file loading tool to upload small data files.
This tool provides Banner users with an access point to conveniently output data from Banner based on security level. Use the file loading tool to download small data files.
Blackboard is a web-based course management software used by instructors to build and manage their online classes.
BOSS is a self-service information system used by UALR employees and students to update personal information, change passwords, and view academic and financial records.
Services include:
Students
- Admissions
- Registration
- Financial aid
- Student accounts
Faculty and advisors
- Class rosters
- Declared majors
- Degree audits
- Student transcripts
Employees
- Leave reports and balances
- Payroll
- Tax forms
Illume, the primary application in the Civitas Learning application suite, provides instructors and administrators real-time historical, current, and predictive insights on student performance.
FormFusion simplifies the generation of letters and other correspondence involving data from Banner. Examples include creating financial aid award Letters, formatting 1099’s, or arranging missing information letters for new students.

Your university email account is the primary means of official communication. It is necessary for all students and employees to use their university email accounts to receive emergency alerts, registration and billing information, campus announcements, and other critical notices. Gmail is one of the core services in G Suite for Education.

Use Google Calendar to schedule meetings by inviting anyone with an email address. You can set up meeting reminders, check for conflicts with other UALR users, and share your calendar with others.
Google Calendar is one of the core services in G Suite for Education.

Google Drive—along with associated productivity apps like Docs, Sheets, and Slides—allows you to create and store files that can be accessed anywhere, and then share those files with others instead of attaching them to emails. You can also collaborate with other users on the same document in real-time.
Google Drive is one of the core services in G Suite for Education.

Google Groups makes it easy for groups of people—such as project teams, departments, or classmates—to communicate and collaborate. You can send an email to everyone in a group with one address, invite a group to an event, or share documents with a group.
Google Groups is one of the core services in G Suite for Education.

Google Meet is a video conferencing service that enables you to join virtual meetings via audio, video, chat, and screen sharing with up to 100 people with no time limits. Telephone dial-in to a U.S. phone number is provided; dial-out is free to the United States and Canada.
Google Meet is one of the core services in G Suite for Education.
ImageNow is a document imaging system used to electronically store and retrieve images of documents. ImageNow is available in a client version that is necessary for inputting documents into the system, as well as a web version (known as WebNow) that can be used for viewing/read-only purposes.
LISTSERV is the mailing list software used to manage university email lists for discussion, marketing, distribution, and announcements.
Need a new mailing list?
Request a Google Group instead! A Google Group acts as both a traditional mailing list as well as a message archive stored on the web, and has replaced LISTSERV for manually-managed mailing lists as of January 1, 2020.
Microsoft Excel is a spreadsheet program included in the Microsoft Office suite of applications. With Office 365, you are able to download the application to your hard drive and will also have access to the online version. The online version gives you the capability to share and collaborate with others on your files in real-time.
Spreadsheets present tables of values arranged in rows and columns that can be manipulated mathematically using both basic and complex arithmetic operations and functions. The program can work on multiple platforms, like Windows, macOS, smartphones, and tablets.
What can you do with Microsoft Excel?
- Import, export, and convert Excel, .csv, .txt and .ods formatted data.
- Use editing formula to perform calculations on your data, and use formatting to create your own style.
- Chat in real time with others who are editing your spreadsheet while using the online version.
- Create charts with your data.
- Embed a spreadsheet — or individual sheets of your spreadsheet — on your blog or website.
Office 365 is a communication and collaboration service hosted by Microsoft offered to current students and employees for personal use. Office 365 allows users to install Microsoft Word, Excel, Powerpoint, Outlook, and OneNote applications on their local computers, as well as access to the online versions of the software.
The applications supporting these services and data are hosted in data-centers owned and managed by Microsoft.

Microsoft OneDrive (previously SkyDrive) is a cloud storage, file hosting service with up to one TB of space that allows users to sync files and later access them from a web browser or mobile device.
OneDrive has file sharing and editing features that make it easy to access your files, photos and music. There is also a desktop app for OneDrive that creates a folder on your PC or Mac that syncs with your cloud folder and lets you access files on your PC remotely. When you access your OneDrive, you will see that you can upload & download files or create new folders, Word, Excel and PowerPoint documents. The documents that you create here will be automatically saved in your OneDrive cloud account.
One Drive client software is available for Windows, Mac OS X 10.6, Android smartphones and tablets, iPhones and iPads with iOS 5.0 or higher.

Microsoft OneNote is a computer program for free-form information gathering and multi-user collaboration. It gathers users' notes (handwritten or typed), drawings, screen clippings, and audio commentaries. Notes can be shared with other OneNote users over the Internet or a network. This is a great tool for organizing your classes or your daily activities.

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. While Outlook is often used mainly as an email application, it also includes a calendar, task manager, contact manager, note taker, journal, and web browser.

Microsoft PowerPoint is a powerful slide show presentation program. It is a standard component of the company's Microsoft Office suite software, and is bundled together with Word, Excel, and other office productivity tools. The program uses slides to convey information rich in multimedia. The term slide refers to the old slide projector, which this software effectively replaces.
What can you do with PowerPoint?
PowerPoint gives you the ability to share your presentation with others in real time on the web. You would supply the user with a link to the presentation. After selecting the link, the user(s) will be able to follow you and your presentation online.
- Custom animation
- Add photos, videos and sound effects
- Save as a webpage
- Print presentations as handouts
- Embed YouTube videos
The Microsoft Software Center provides a large catalog of software you can install on your Active Directory domain-joined computer as needed.

Microsoft Word is a word processing program that allows for the creation of both simple and complex documents. With Office 365, you are able to download the application to your hard drive and will also have access to the online version. The online version gives you the capability to share and collaborate with others on your files in real-time.
The program can work on multiple platforms, like Windows, macOS, smartphones, and tablets.
What can you do with Microsoft Word Docs?
- Use the traditional options like copy, cut and paste.
- Add headers and footers, and page formatting.
- Use Mail merge for letters, envelopes and labels.
- Access add-ons like dictionaries, mail chimp, and Fax.
- Open and edit PDF files.
- Insert pictures from your hard drive or from the web right from the Microsoft Word Insert Tool Bar.
Qualtrics LLC (“Qualtrics”) has developed a series of proprietary web-based programs that facilitate and automate the process of conducting surveys, polls, intercepts, and reports. With the expansion of a university-wide agreement with Qualtrics, a single site-wide Qualtrics tenant is available to UA Little Rock affiliated users, including current students, faculty, and staff.
University course evaluations have been centralized under the department of eLearning using the Qualtrics QClassroom survey tool, which issues evaluation surveys for all courses listed on the schedule, regardless of modality or delivery method.
The university phone system for the UA Little Rock and William H. Bowen School of Law campuses utilizes the Voice over Internet Protocol (VoIP) method of providing telephony service via the internet. This modernization of the legacy telecommunication infrastructure has increased service levels and expanded the telephony features available to users on the Mitel VoIP phone sets.
A virtual private network (VPN) connection allows remote access to campus-only services (such as restricted web applications or office computers) from outside the campus network.
WebNow is the web version of ImageNow that is only used for viewing (read-only access). If your department does not need to enter documents into the system, and only needs to view existing documents, you can request a WebNow account.
There are a number of wired network ports available throughout the main UA Little Rock campus in multiple public areas, conference rooms, and classrooms. Current students and employees may plug into these public ports to access campus and internet services.

WordPress is the university web content management system that supports both our official university website and our personal blogging platform known as Commons @ UA Little Rock.

Workday is a cloud-based enterprise resource planning system providing financial, human capital and student information management for all 19 campuses within the University of Arkansas System. It is easily accessible from a desktop, laptop or mobile device and has been implemented by more than 100 other higher education institutions.
Workday manages for human capital management (HCM) and financial management processes.
HCM provides processes associated with human resources including hiring, benefits, employee performance and relations, payroll, labor distribution, and time/leave tracking.
Financial management provides processes related to financial transactions including budget and general ledger, grants, asset management and inventory, procurement and vendor management, accounts payable and receivable, and travel expenses.
Zoom video conferencing helps the university expand traditional classrooms to meet the growing needs of learners. Teachers of fully-online, hybrid, and flexible classrooms can automatically leverage the campus Zoom licensing to schedule unlimited video meetings to up to 300 participants and store session recordings with automatic audio transcription for later viewing.