Services

IT Services manages a large portfolio of applications for the university. Finding out information about any single application can be confusing, especially for new employees and students.

Use these links to learn what each application does, who can use it, how to log in, and how to get support.

Adobe AcrobatAcrobat Pro/Express – All Apps
Adobe Acrobat Pro and Adobe Express are powerful tools that allow faculty and staff to easily create impactful visual stories to ignite creativity and learning.

ArgosArgos
The Argos reporting tool was designed to provide readily available pre-designed reports and a flexible, user-friendly ad-hoc report building tool.

Ellucian BannerBanner
Campus software package that encompasses Student Records, Human Resources, and Financial Services.

Ellucian Banner Data InputBanner Data Input
This tool provides Banner users with an access point to conveniently input data to Banner based on security level. Use the file loading tool to upload small data files.

Ellucian Banner Data OutputBanner Data Output
This tool provides Banner users with an access point to conveniently output data from Banner based on security level. Use the file loading tool to download small data files.

BlackboardBlackboard
Blackboard is a web-based course management software used by instructors to build and manage their online classes.

UA Little RockBOSS
BOSS is a self-service information system used by UALR employees and students to update personal information, change passwords, and view academic and financial records.

ConfluenceConfluence
Confluence is a wiki—a collaboration tool used to build, organize, and share internal documentation. The content stored here is primarily meant to be accessed and managed only by people with a university log-in account (e.g., the NetID), but information may also be made publicly available.

UA Little RockDegree Works
Degree Works is a web-based academic advising and degree audit tool that helps students and their advisers successfully navigate degree requirements. Using this tool, students can easily identify courses that are required for each term throughout their academic career, and bring them towards their goal of graduation day.

DocuSignDocuSign
DocuSign is a suite of applications and integrations for automating and connecting the entire agreement process, most notably the ability to electronically sign a digital document.

FormFusionFormFusion
FormFusion simplifies the generation of letters and other correspondence involving data from Banner. Examples include creating financial aid award Letters, formatting 1099’s, or arranging missing information letters for new students.

Google GmailGmail
Your university email account is the primary means of official communication. It is necessary for all students and employees to use their university email accounts to receive emergency alerts, registration and billing information, campus announcements, and other critical notices.

Google CalendarGoogle Calendar
Use Google Calendar to schedule meetings by inviting anyone with an email address. You can set up meeting reminders, check for conflicts with other UALR users, and share your calendar with others.

Google DriveGoogle Drive
Google Drive—along with associated productivity apps like Docs, Sheets, and Slides—allows you to create and store files that can be accessed anywhere, and then share those files with others instead of attaching them to emails. You can also collaborate with other users on the same document in real-time.

Google GroupsGoogle Groups
Google Groups makes it easy for groups of people—such as project teams, departments, or classmates—to communicate and collaborate. You can send an email to everyone in a group with one address, invite a group to an event, or share documents with a group.

Google MeetGoogle Meet
Google Meet is a video conferencing service that enables you to join virtual meetings via audio, video, chat, and screen sharing with up to 100 people with no time limits. Telephone dial-in to a U.S. phone number is provided; dial-out is free to the United States and Canada.

ImageNowImageNow
ImageNow is a document imaging system used to electronically store and retrieve images of documents. ImageNow is available in a client version that is necessary for inputting documents into the system, as well as a web version (known as WebNow) that can be used for viewing/read-only purposes.

UA Little RockListserv
LISTSERV is the mailing list software used to manage university email lists for discussion, marketing, distribution, and announcements.

Mazevo ScheduleMazevo Schedule
The Academic and Event Scheduling Policy states that academic and event scheduling is managed using Mazevo Schedule.

Microsoft ExcelMicrosoft Excel
Microsoft Excel is a spreadsheet program included in the Microsoft Office suite of applications. With Office 365, you are able to download the application to your hard drive and will also have access to the online version. The online version gives you the capability to share and collaborate with others on your files in real-time.

Microsoft 365Microsoft 365
Microsoft 365 (formerly Office 365) is a communication and collaboration service hosted by Microsoft offered to current students and employees for personal use. Office 365 allows users to install Microsoft Word, Excel, Powerpoint, Outlook, and OneNote applications on their local computers, as well as access to the online versions of the software.

Microsoft OneDriveMicrosoft OneDrive
Microsoft OneDrive is a cloud storage, file hosting service with up to one TB of space that allows users to sync files and later access them from a web browser or mobile device.

Microsoft OneNoteMicrosoft OneNote
Microsoft OneNote is a computer program for free-form information gathering and multi-user collaboration. It gathers users’ notes (handwritten or typed), drawings, screen clippings, and audio commentaries. Notes can be shared with other OneNote users over the Internet or a network. This is a great tool for organizing your classes or your daily activities.

Microsoft OutlookMicrosoft Outlook
Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. While Outlook is often used mainly as an email application, it also includes a calendar, task manager, contact manager, note taker, journal, and web browser.

Microsoft PowerPointMicrosoft PowerPoint
Microsoft PowerPoint is a powerful slide show presentation program. It is a standard component of the company’s Microsoft Office suite software, and is bundled together with Word, Excel, and other office productivity tools. The program uses slides to convey information rich in multimedia. The term slide refers to the old slide projector, which this software effectively replaces.

MicrosoftMicrosoft Software Center
The Microsoft Software Center provides a large catalog of software you can install on your Active Directory domain-joined computer as needed.

Microsoft WordMicrosoft Word
Microsoft Word is a word processing program that allows for the creation of both simple and complex documents. With Office 365, you are able to download the application to your hard drive and will also have access to the online version. The online version gives you the capability to share and collaborate with others on your files in real-time.

QualtricsQualtrics
Qualtrics LLC (“Qualtrics”) has developed a series of proprietary web-based programs that facilitate and automate the process of conducting surveys, polls, intercepts, and reports. With the expansion of a university-wide agreement with Qualtrics, a single site-wide Qualtrics tenant is available to UA Little Rock affiliated users, including current students, faculty, and staff.

Qualtrics QClassroomQualtrics QClassroom
University course evaluations have been centralized under the department of eLearning using the Qualtrics QClassroom survey tool, which issues evaluation surveys for all courses listed on the schedule, regardless of modality or delivery method.

UA Little RockUniversity Phone System
The university phone system for the UA Little Rock and William H. Bowen School of Law campuses utilizes the Voice over Internet Protocol (VoIP) method of providing telephony service via the internet. This modernization of the legacy telecommunication infrastructure has increased service levels and expanded the telephony features available to users on the Mitel VoIP phone sets.

UA Little RockVirtual private networking (VPN)
A virtual private network (VPN) connection allows remote access to campus-only services (such as restricted web applications or office computers) from outside the campus network.

WatermarkWatermark
Watermark (formerly Activity Insight) is a centralized repository for teaching, research, and service information. Putting all this information into one place helps streamline faculty activity reports, promotion and tenure reviews, accreditation, etc.

WebNowWebNow
WebNow is the web version of ImageNow that is only used for viewing (read-only access). If your department does not need to enter documents into the system, and only needs to view existing documents, you can request a WebNow account.

UA Little RockWired Public Ports
There are a number of wired network ports available throughout the main UA Little Rock campus in multiple public areas, conference rooms, and classrooms. Current students and employees may plug into these public ports to access campus and internet services.

UA Little RockWireless Network
The wireless network provides current students, recent graduates, current employees, and UA Little Rock guests with access to both campus and internet services.

WordPressWordPress
WordPress is the university web content management system that supports both our official university website and our personal blogging platform known as Commons @ UA Little Rock.

WorkdayWorkday
Workday is a cloud-based enterprise resource planning system providing financial, human capital and student information management for all 19 campuses within the University of Arkansas System. It is easily accessible from a desktop, laptop or mobile device and has been implemented by more than 100 other higher education institutions.

ZoomZoom
Zoom video conferencing helps the university expand traditional classrooms to meet the growing needs of learners.