Student Success Coaches & Child Care Support
Student success coaches in our Academic Affairs Retention Office (AARO) offer students one-on-one support with time management, test-taking strategies, note-taking skills, connecting with faculty, and campus involvement. In addition, AARO partners with each college’s student support specialist for stress management, relationship navigation, conflict resolution, and community resource connections. Child Care Connections services are also available to support students with children.
Schedule an appointment by completing a Care Team request.
Student Success Coaching | Academic Affairs Retention Office
Our Academic Affairs Retention Office offers Student Success Coaches for one-on-one support with time management, test-taking strategies, note-taking skills, connecting with faculty, and campus involvement.
News Articles:
- UA Little Rock Employees Earn Academic Coaching Certification – September 26, 2023
Education Matters: UA Little Rock Student Services – August 15, 2023 - Student Retention Initiatives Hosts First-Generation, Transfer Student Welcome – September 1, 2021
- Cultivating Student Success: How UA Little Rock Resources Empower First-Generation Students – November 29, 2022
- SRI Celebrates UA Little Rock First-Generation Students – November 29, 2022
Meet Our Coaches
Heyam Dannawi, M.A. | Student Success Coach hxdannawi@ualr.edu
Heyam Dannawi is a proud UA Little Rock double graduate, having obtained a master’s degree in art history and a master’s degree in higher education. Dannawi previously worked in different academic departments and subsequently in different roles, from library staff, administrative assistant to advising. She hopes to educate students on developing skills and habits that will lead to academic success. When she is not working, she enjoys reading, walking in nature, drawing, traveling, and cooking new recipes.
De’Ja Johnson, M.A. | Student Success Coach dxjohnson1@ualr.edu
De’Ja K. Johnson, a native Arkansan, is a proud double UA Little Rock graduate, having obtained her bachelor’s degree and master’s degree in applied communication with a concentration on interpersonal relationships. In her role as a success coach, Johnson hopes to inspire students to define success on their terms and help them realize that they have the ability to create the life they want. The one piece of advice she would give to her younger self: “Nothing just happens, but everything is created. And you have the power to do just that.” When she’s not working, Johnson enjoys reading, writing, traveling, and spending time with her family.
Meet the Rest of the Team
Heather A. Reed, Ed.S., M.P.A. | Director of Academic Affairs Retention Office | hareed@ualr.edu
A native of Kansas City, MO, Heather Reed now calls Arkansas home. As a lifelong learner, she has earned an education specialist degree in education policies and leadership studies from the University of Iowa, a master’s degree in public administration from the UA Little Rock, a master’s degree in college student personnel from Western Illinois University, and a bachelor’s degree in English from Truman State University. She has 20-plus years of experience helping students succeed in college, drawing on her time in housing/residence life, teaching and building learning communities, crisis management, mentoring, judicial affairs, first-year experience instruction, advising, and success coaching. Reed has served as an assistant dean at UA Little Rock and now focuses on building and leading the AARO. She is passionate about student success/retention and believes in reducing barriers for students to achieve success.
News Articles:
- AMP Power Women 2021 – December 21, 2021
- SREB Student Success Advisory Council – November 29, 2021
- U.S. Department of Education Awards UA Little Rock $581K Grant to Provide Child Care Funding for Low-Income Students – October 19, 2021
Heather Reed – Interim Coordinator | Child Care Connections Coordinator childcare@ualr.edu
Child Care Connections News Articles:
- Native of Pine Bluff Leads Project – March 26, 2022
- Parker Joins UALR as Director of New Child Care Connections Program – March 25, 2022
- Parker Joins UA Little Rock as Director of New Child Care Connections Program – March 18, 2022
- UA Little Rock Launches New Program to provide Child Care Funding for Low-Income Students – February 22, 2022
Vacant | Senior Research Assistant
Katelin Hayward | Graduate Assistant khayward@ualr.edu
Katelin Hayward is a native of Grenada, Mississippi. She is an alumna of the University of Mississippi with a degree in public policy leadership and minors in education and journalism. She is currently enrolled in the Master of Public Administration (MPA) program at UA Little Rock while also pursuing a graduate certificate in nonprofit management. She is excited to assist students and connect them with resources to ensure their success.
Academic Success Skills: | Classroom Success: | Life Skills: |
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