Blackboard is a web-based course management software used by instructors to build and manage their online classes. Blackboard can be accessed by logging into the myUALR portal.
Why do I receive an error message when I try to log in to Blackboard?
There are a few common errors that students can receive when attempting to log in to Blackboard, but if you don’t see information about your issue listed below, you can contact Blackboard Student Support for assistance:
Did you receive an error about your password? If so, you may need to reset your password by following these instructions on the It Services website. If you’ve already reset your password, you may need to try again, making sure that your new password meets the following requirements:
- minimum of 8 characters
- include an uppercase letter
- include a lowercase letter
- include a number or symbol
- avoid single-quotes (‘), double-quotes (“), and backslashes (\)
- do not use any part of your username, or any part of your first name
- do not enter a password you’ve previously used into the password reset form
When resetting your password, you must enter it identically into the “New Password” and “Confirm Password” input fields on the password reset form. If you don’t do this, or if your password does not meet the requirements listed above, your password reset will be rejected and you’ll need to try again.
Did you receive an error stating that your account does not exist and needs to be added? To sign-in to Blackboard you will need to use your UA Little Rock email address as the user ID, and this error generally appears when you attempt to log in to Blackboard using a different account.
When logging in to Blackboard, make sure to enter your UA Little Rock email address into the user ID field. If another account appears automatically when you access the Blackboard log in page, click the ‘Use another account’ link to enter your UA Little Rock email address.
Did you receive a generic Sign On error? This error usually appears with the Blackboard logo at the top of the screen and indicates that there’s an issue with your account in Blackboard. If you’re new to the university, the error can mean that your account has not yet been created. Users that have left the university will also see this error if their account has expired.
If you’re a current, active user and you receive this error, please contact the Blackboard Student Support for assistance.
To Login to Blackboard
- You can either go directly to blackboard.ualr.edu in your browser’s address bar, or you can go to the UALR homepage at ualr.edu, click the Quick Links menu, and select ‘Blackboard’ from the dropdown menu.
- On the login screen, enter your UA Little Rock email address as the user ID and the corresponding Password
- Click the Log In button
Changing your Password
Note: Password changes are typically instantaneous, but there could be delays. It should not take more than an hour for a normal password request to be processed.
Additional Login Assistance
If you have any problems logging in to Blackboard that cannot be resolved by resetting the NetID password in BOSS, please contact the IT Services Help Desk at 501.916.3011. Please be prepared to supply your NetID.