Wireless Networks

The Wi-Fi networks provide current students, employees, and UA Little Rock guests with wireless network access to both internal campus and external internet services.

Wi-Fi is also available at the folllwing UA Little Rock locations:

Getting Started

Connecting to Wi-Fi is easy! For more detailed instructions and how-to articles, visit the Wi-Fi support site.

There are four distinct Wi-Fi networks. These are the only official UA Little Rock Wi-Fi networks available:

UALR-WiFi for the highest security and fastest connectivity. UALR-WiFi is for laptops, phones, tablets, and all computing devices that understand 802.1x protocols.

UALR-IoT is for Internet of Things (IoT) type devices that cannot connect with a login and password, such as older game consoles, older multimedia streaming devices, and other technologies that do not support 802.1x, or have limited capabilities such as no web browser.

UALR-Guest is only for people without a @ualr.edu email account. UALR-Guest is slower, filtered, limited-access, and has no security or encryption. Students & employees may not use this network. A working mobile telephone number with SMS / text messaging and working email address is required for use of this network for each individual.

eduroam Wi-Fi network is only for visitors from other colleges and universities around the country and world. When you travel, you can securely connect for free at more than 10,000 roaming locations around the world using your @ualr.edu login. For more information about Eduroam, contact UA Little Rock IT Services or visit eduroam.us

Connecting to UALR-WiFi

To connect to the UALR-WiFi network using laptops, tablets, smartphones, and other compatible wireless devices:

  1. On your wireless-enabled device, select UALR-WiFi.
  2. When prompted enter your full @ualr.edu email address as your username and its current password to log in.
  3. Disable or turn-off MAC Address Privacy / Random MAC Address on your device otherwise the UALR-WiFi will not work on your device.
  4. Make sure when you connect to UALR-WiFi that all of your device’s network settings and DNS are set to Dynamic and DHCP or the UALR-WiFi cannot work for your device.
    View detailed instructions for UALR-WiFi

Connecting to UALR-IoT

To connect to the UALR-IoT network using game consoles, smart televisions, or streaming devices:

  1. On a computer with a web browser, visit the IoT device registration site (https://access.ualr.edu) and login with your full @ualr.edu email address and its current password.
  2. Click add a new device entry using the specific MAC Address of your Internet of Things device (Wi-Fi MAC Address).
  3. Disable or turn-off MAC Address Privacy / Random MAC Address on your device or the UALR-IoT will not work for your device.
  4. Make sure when you connect to UALR-IoT that all of your network settings and DNS are set to Dynamic and DHCP or the UALR-IoT cannot work for your device.
    View detailed instructions for UALR-IoT

Connecting to UALR-Guest

To connect to the UALR-Guest network using laptops, tablets, smartphones, and other compatible wireless devices:

  1. UALR-Guest is only for people without a @ualr.edu email account. UALR-Guest is slower, filtered, limited-access, and has no security, and no encryption.
  2. People with @ualr.edu accounts (current students, faculty, and staff) may not use UALR-Guest Wi-Fi.
  3. On your Wi-Fi-enabled device, select the UALR-Guest wireless network.
  4. Wait for the web browser on your device to open up, or open a web browser on your device and navigate to Google.com to get the captive web portal to display the login page.
  5. Click Register Here on the captive portal web page to create a new guest account using your non @ualr.edu email address and your phone number. Your phone must be able to receive SMS / text messages to use UALR-Guest.
  6. After you complete your registration, the system will send your phone a SMS text message code.
  7. Return to the UALR-Guest login screen and enter your e-mail address as your username and enter the SMS / text code you received on your phone as your password.
  8. UALR-Guest Wi-Fi access is limited access, filtered, and for external Internet access. As a guest, if you require special network access, please use your own personal Wi-Fi hotspot or your personal cellular data plan as Wi-Fi tethered.
  9. Make sure all of your network settings and DNS are set to Dynamic and DHCP or the UALR-Guest cannot work for your device.
  10. Users are encouraged to use a VPN when connected to UALR-Guest.
    View details instructions for UALR-Guest

Eligibility

Use of the wireless networks requires agreement to the Acceptable Use Policy (AUP). If you fail to follow the terms listed in the AUP, your computer or mobile device may be prevented from using the wireless network.

Helpful Links

Support

Please contact IT Services for WI-Fi support if these steps do not resolve an issue.