Faculty Support

The office of Scholarly Technology and Resources provides helpdesk support for faculty using Blackboard to design and facilitate an e-learning course.You can contact the STaR office:

You can contact the STaR Office…
By phone: 501-916-5885 Monday—Friday from 8am to 5pm
By email: star@ualr.edu
In person: Dickinson Room 105
  • Walk-ins welcome
  • Schedule an appointment in advance for one-on-one training

Where can students go for Blackboard support?

Students can find a collection of articles and tutorials addressing common issues encountered by students at the Blackboard Student Support website.

For an introductory overview of Blackboard tools and functionality, send students to the Blackboard Orientation Guide available on the student support website.

Students with technical questions can contact the Blackboard Student Support Helpdesk by emailing bbhelp@ualr.edu.

Where can I find support for other campus systems?

If you are in need of technical support for other UA Little Rock applications, like email or BOSS, or need assistance with a UALR account, like your NetID or T-Number, please contact the Information Technology Services helpdesk.

Where can I find information about procedures affecting online programs and the use of Blackboard?

You can find information about procedures that apply directly to teaching online at UA Little Rock by visiting the eLearning business processes page. System and university-wide policy information, handbooks for employees, faculty and students, and other policy resources are available on the UA Little Rock policy website.