Quality Assurance Course Reviews and Regular and Substantive Interaction

UA Little Rock is committed to ensuring faculty excellence and student success in our online courses. We have internal university Online Course Design Quality Assurance Standards that are informed by nationally recognized Quality Matters and SUNY review standards. Instructional Designers are experienced professionals in online course design using best practices who work collaboratively with faculty during course design reviews. Regular and Substantive Interaction (RSI) is included as part of the quality assurance standards for online courses.

The website below is designed to provide transparency in the quality assurance course review process as well as establish how our university is in compliance with specific changes to Federal Regulation C.F.R. §600.2 as of July 1, 2021.  In 2018, the Faculty Senate approved Syllabus, Office Hours, and Regular and Substantive Contact Policy 404.8. Starting in fall 2020, the Office of the Provost required all new programs joining the Online Campus to have each course meet quality assurance standards and to work with eLearning toward that end. Beginning fall 2022, a rotation of reviews will work with other Online Campus programs to collaboratively meet quality assurance silver standards.

This website will be updated regularly with the current status of course reviews as well as the RSI level for each academic program (approved by the respective department/school). Each RSI level indicates the quality of interaction expected for all online courses within a specific program. RSI Levels range from Level 1 Correspondence Education Course, to Level 4 Distance Education Course.

For additional information and RSI resources, please Self-enroll in the RSI Blackboard Organization.


College of Humanities, Arts, Social Sciences, and Education


College of Business, Health, and Human Services


Donaghey College of Science, Technology, Engineering, and Mathematics