Arkansas Public Administration Consortium (APAC)

APAC offers management training for public sector professionals. In order to accomplish this, APAC has a team of talented instructors who are content experts. They train using best practices in adult learning and develop curriculum that relates to public service management needs.

The following programs are open for registration:

2021-2022 Certified Volunteer Manager Program


APPLICATION DEADLINE: Wednesday, September 29, 2021

The Certified Volunteer Manager (CVM) Program teaches the leadership and management skills required of volunteer professionals including:

  • Recruiting, placing, supporting, supervising, engaging, and recognizing volunteers.
  • Creating policies and procedures that reduce volunteer program risks and liabilities.
  • Assessing volunteer programs’ outcomes and achievements.
  • Aligning a volunteer program with an organization’s mission and goals.

The CVM program provides expert instruction and significant opportunities for application. It is for anyone managing volunteers or volunteer programs (or who wants to learn how). Participants include individuals working for nonprofits, government agencies, cities, educational institutions, and other community based organizations. Volunteer professionals from around the world are invited to participate.

The current program is completed over 6-months. It immerses participants into the subject matter by requiring attendance at a training retreat. Professional relationships with other volunteer managers are built during this time. Required assignment work before and after the retreat focuses on applying what is being learned.

The CVM Program offered by APAC was the first certificate program in volunteer management in the country. Since the first graduating class in 1987, more than 500 participants have become Certified Volunteer Managers.

Learn more about the program on the CVM webpage. 

Lead Using Your Emotional Intelligence (September 8, 2021)

Registration is open for Emotional Intelligence. Use this link to register online.

Emotions have the capacity to bring people together, but they also possess the ability to draw us apart. This workshop discusses the role of emotions in the workplace and how we can become better leaders through understanding them. The goal is to help participants better understand, develop, and leverage emotional intelligence in the workplace. Facilitator-led discussions and activities will help participants improve their emotional intelligence and put this new knowledge to work in everyday personal and professional relationships.

Dr. Bailey Oliver is an Assistant Professor in the Department of Applied Communication at UA Little Rock. 

September 8, 2021
8:30 am – 4:30 pm

Monday, August 23, 2021

$125 ($50 for CPM Program Graduates)

APAC Program Descriptions

To meet your needs, APAC offers a variety of certificate and training programs.

APAC can also work with you to develop training and certificate programs to meet an agency’s or organization’s needs.

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You can join our mailing list by completing this Google form. You will receive program updates and registration information as soon as they become available.

Contact Us

APAC is dedicated to dedicated to improving the quality of public services in Arkansas. Please reach out if you have any questions.

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