APAC works with a myriad of skilled instructors to offer the best training possible for participants.
Veronica Alexander has worked in Human Resources for most of her career with expertise in: HR Management and Compliance including EEO, AA, ADA, ADEA, FLSA, ERISA, FMLA, HIPAA; Talent Acquisition; Classification and Compensation; Employee Relations; Benefits and Pension Administration; Talent Management; Coaching Managers and Employees; Organizational Development; Strategic Planning.
In August of 2015 Veronica joined the Arkansas Department of Labor as the Agency Human Resources Manager. In this role she oversees human resources and payroll functions and develops and implements talent management programs to ensure recruitment, engagement, development and retention of top talent.
Prior to coming to Arkansas, she was employed by the University of Florida Foundation, Inc., in Gainesville, Florida. As director of Human Resources, she oversaw the HR, EEO and payroll functions. She was a strategic partner with senior leadership and had an integral role in the recruitment and development of the fundraising team that raised more than $1.7 billion in private support for the University. This was the sixth (6th) most successful fundraising campaign in public universities in the nation. She was also a Facilitator of the university’s Sexual Harassment Mini-Conference Program and served on the Title IX Committee for Equity in Intercollegiate Athletics.
Veronica is a native of New Orleans, LA and earned her bachelor’s degree from the University of New Orleans. Veronica has continued her quest for excellence and professional growth by completing the nationally accredited, comprehensive management-development program for managers in local and state government and nonprofits, earning certification as Arkansas Governmental Manager in May of 2017 and on May 10, 2018 she became a Certified Public Manager.
She is a member of the American Academy of Certified Public Managers, the Arkansas Society of Public Managers, the Society of Human Resources Management (SHRM) and past member of the Arkansas Association of Colleges and Employers. Veronica is active in community service as a member of the Board of Directors of the Arkansas Single Parent Scholarship Fund; and she is a member of The Links, Inc. Pine Bluff AR Chapter, in addition to other community service affiliations.
Andrea S. Alford is a leader, consultant and trainer with 15 years HR experience. As Deputy Executive Director of the Real Estate Commission, Andrea brings a unique blend of private and public sector experience to her leadership approach. Prior to working for the Commission, Andrea was Staffing Services Manager for a professional staffing firm, where she earned the national Certified Staffing Professional designation.
In 2011, Andrea achieved the national Certified Public Manager® designation in addition to the Arkansas Governmental Manager designation the year before that. In 2012, she served as President of the Arkansas Society of Certified Public Managers.
Andrea is also active with the Association of Real Estate License Law Officials (ARELLO), having served as Senior District Vice President in 2016. She is currently on the Board of Directors, having also served on the Board from 2013 to 2016. Her committee work with ARELLO includes chairing the Program Committee, Education Certification Committee and Education Issues Forum and serving on the Exam Accreditation Committee, Membership Committee, Finance Committee, and IT Task Force.
Andrea speaks and teaches at various professional and church events throughout the year.
Amber Booth-McCoy is a proud Little Rock native. Her excitement for knowledge has been insatiable since the days of her youth. She’s always answered the call to help and teach others leading her to pursue a Bachelor of Arts in Psychology and Sociology from the University of Arkansas Little Rock. She is currently working to complete her a M.S. in Mental Health and Wellness, emphasis Community Mental Health Administration. She plans to graduate Spring 2020. Amber has been with UAMS since 2013. She began in the College of Medicine Curriculum Office and Dean’s Office. In July of 2016, Amber accepted the position of Senior Diversity Specialist with the Center for Diversity Affairs. During her tenure she’s co-authored a successful cultural humility module entitled “Building a New Framework for Better Social Solutions; Intro to Cultural Humility. She created and coordinates a K-6th grade summer program called the Junior STEM Academy. Amber is also a member of UAMS House of Delegates, Chancellor’s Diversity Committee, Chancellor’s Minority Recruitment and Retention Committee, and the UAMS Higher Learning Commission Accreditation Committee.
Ron Copeland provides planning and management consulting services to public agencies and private nonprofit organizations. He retired in 2016 from UA Little Rock where he directed the University District Partnership, a revitalization program for the residential neighborhoods and commercial areas around the campus. Earlier in his career, Copeland held executive, administrative and community development posts at local, state and federal agencies.
Copeland serves currently on the AARP Arkansas Executive Council and the World Services for the Blind Foundation Board. He served previously on the Boards of the Little Rock Housing Authority, Central Arkansas Transit Authority, and Arkansas Advocates for Children and Families.
Dr. Peter Gess
Dr. Peter Gess is Associate Provost for Engaged Learning and Director of International Programs at Hendrix College. For the former he leads the College’s distinctive Odyssey engaged learning program and other curricular and co-curricular high-impact practices. For the latter he oversees study abroad programs, international student and scholar services, ESOL programs, and special international projects, such as the Rwanda Presidential Scholars Program and the International Student Summer Institute. He is also an associate professor of politics and environmental studies and teaches courses in public administration and policy.
Before coming to Hendrix, Peter helped launch the International Center for Democratic Governance at the University of Georgia, a public service unit providing training and technical assistance to subnational governments in developing nations. In that role, he managed training programs in China for almost a decade. Peter began his international career through US Peace Corps service. In the mid-1990s, he was an environmental awareness advisor with the Polish national park system. He also earned his doctorate in public administration from the University of Georgia.
Dr. Malcolm Glover
Dr. Malcolm Glover is a global leadership scholar and humanitarian who travels the world helping people solve problems. As a crisis manager, communication analyst, educator, and award-winning journalist, Dr. Glover has worked with governments and grassroots organizations in over twelve countries on five continents. He is CEO of Glover Global, an innovative consulting firm offering comprehensive strategies that yield successful results for individuals, communities, and institutions. Dr. Glover is also an Assistant Professor of Public Administration at Webster University. He has completed research on the interrelated nature of gendered leadership, conflict management, and cultural identity at global organizations and examined the ways leaders manage a multicultural workforce in an interdependent world. Dr. Glover has worked with NPR, MSNBC, MTV, the United States Agency for International Development, Winrock International, the Conrad N. Hilton Foundation, Heifer International, the United States Patent and Trademark Office, and several other institutions. In every endeavor, he strives to build coalitions and improve outcomes for initiatives in the public and private sectors.
Veronica Guydon is an Arkansas native born and raised on a farm in Arkansas County where she learned “it takes a village.” Struck with a love for education and community involvement she moved to Little Rock to attend college and subsequently graduated from University of Arkansas at Little Rock with a Bachelors in Business Administration in 1993. She has served at UAMS for over 19 years wearing many hats. During that tenure she joined the Revenue Integrity Team as an Educator and Auditor in February 2008. She has been a member of the UAMS House of Delegates since 2008. She was accepted into the UAMS Fay W. Boozman College of Public Health and received her Master’s in Public Health (Health Behavior/Health Education) in 2014 under Dr. Jan S. Richter’s Tutelage. Veronica is a CHAM – (Certified Healthcare Access Manager) since 2010 through NAHAM (National Association of Healthcare Access Management) in Washington, DC. She is a December 2010 past graduate of Leadership Essentials and through Deborah Johnson’s insightful impact, she’s co-authored a successful cultural humility module entitled “Building a New Framework for Better Social Solutions; Intro to Cultural Humility. She is a member of UAMS Office of Educational Development Educators Academy (OED) since September 2017.
Dr. Amy Hawkins
Dr. Amy Hawkins is the Director of the Center for Teaching Excellence at the University of Central Arkansas, leading faculty development initiatives to strengthen teaching and learning at UCA. She is also an Associate Professor of Public Relations in UCA’s School of Communication. Dr. Hawkins is Accredited in Public Relations (APR) through the Public Relations Society of America (PRSA). She served as Interim Director of the Interdisciplinary Ph.D. in Leadership Studies at UCA during its inaugural year and continues to mentor doctoral students.
Dr. Kim Hoffman
Dr. Kim U. Hoffman is an Associate Professor of Public Administration and Director of Public Administration in the Department of Political Science at the University of Central Arkansas. Dr. Hoffman received her undergraduate degree in public administration from the University of Central Arkansas in 1989 and her MPA degree from the University of North Texas in 1991. She worked as a legislative analyst in the Fiscal Services Division of the Arkansas Bureau of Legislative Research (BLR) from 1991-1998 where she drafted appropriation bills and amendments, presented state agency budget requests and executive recommendations before the Joint Budget Committee, presented general fiscal and programmatic information before various committees of the Arkansas General Assembly, and staffed subcommittees of the Joint Budget Committee.
In 2003, Dr. Hoffman earned a Ph.D. in Political Science from the University of Oklahoma with specializations in public administration, public policy, and American politics. Her primary teaching interests focus on the history and development of public administration as a practice and field of study, the role of public administrators in the public policy process, state and local government budgeting, and the intergovernmental relationships among federal, state, and local governments. Her primary research interests lie in government bureaucracy and budgeting with an emphasis on the state and local budget process, key actors in the budget process, and state and local government revenues. Prior research has been published in the The American Review of Public Administration, Journal of Public Budgeting, Accounting, and Financial Management, State and Local Government Review, and Women and Politics, among others.
Dr. Karen Kuralt
Dr. Karen Kuralt coordinates the M.A. program in Professional and Technical Writing at the University of Arkansas at Little Rock. She has taught in the Department of Rhetoric and Writing at UA Little Rock for 19 years. She holds a Ph.D. in English from Purdue University and a B.A. and M.A. from the University of Utah. She teaches graduate and undergraduate courses in business and technical writing, both on campus and online. She chairs the university’s Graduate Council, which governs curriculum and makes policies for all UA Little Rock graduate programs. A winner of the College of Social Sciences and Communication Faculty Excellence Award for Public Service, Dr. Kuralt has served as a science editor and workplace writing trainer with national and local organizations including the National Center for Toxicological Research (NCTR), the Arkansas Department of Human Services, Affirmative Risk Management, the Center for Toxicology and Environmental Health (CTEH), the Central Arkansas Library System, the Arkansas Department of Environmental Quality (ADEQ), the University of Arkansas Cooperative Extension Service, and Acxiom. She is the communications director for Praeclara, a nonprofit performing arts company based in west Little Rock, and she is a member of the board of directors at Wildwood Park for the Arts.
Ashley Matejka has been a professional project manager for over 8 years and an “unofficial” project manager for her entire life. As a consultant for the Department of Defense, she managed projects that evaluated long-term sustainment challenges for Air Force bases around the country. Currently, she is a Senior IT Project Manager for the Arkansas Department of Human Services. She works as part of a team managing a software development project to deliver integrated eligibility and benefit management capabilities to the State of Arkansas for Medicaid, Supplemental Nutrition Assistance Program (SNAP), and other programs. Ashley is a certified Project Management Professional (PMP ®), with an undergraduate degree from Boston University and a Master of Public Service degree from the University of Arkansas Clinton School of Public Service. Outside of work, Ashley can be found organizing her friends, traveling, and hiking with her husband and dog.
Dr. Tracey Barnett McElwee
Dr. Tracey Barnett McElwee, Assistant Professor in the School of Social Work has expertise in research, specifically program development, implementation, and evaluation. Dr. McElwee went to the University of Arkansas, Fayetteville from the UA—Little Rock, where she served as an Assistant Professor since 2015. There, she implemented a campus wide assessment of student food insecurity and hunger since the inception of the Trojan Food Pantry. She was selected as the Ronald E. McNair mentor of the year and she taught evaluation research and social welfare policy. Dr. McElwee earned her Bachelor of Social Work from the University of Mississippi, her Master of Social Work from the University of Alabama, and her Ph.D. in Social Work from the University of Texas—Arlington. She was recently awarded the 2018-2019 Thomas A. Crowe University of Mississippi Alumnus of the Year. Her research specifically looks at the effectiveness of evidence-based nutrition education programs, specifically Share Our Strength Cooking Matters Program, impact on SNAP recipients diet quality and food security. Also, she examines differences among participants by race, gender, and cardiovascular health outcomes and long-term health impact of these findings on society and the economy. Lastly, as a Substance Abuse and Mental Health Services Administration (SAMHSA) minority fellow alumnus, Dr. McElwee has been trained and mentored over the years by some of our nation’s top behavioral health professionals on ways to reduce health disparities and improve health care outcomes of racially and ethnically diverse populations.
Sherry Middleton served as director of the DHS Division of Community Service and Nonprofit Support from 2000 – 2016. She has over thirty five years of experience in government and non-profit development, management and training. For six years before coming to the Division, Sherry owned her own consulting firm specializing in government and non-profit management. She served on the original team that developed the Delta Service Corps, a tri-state (AR, LA, MS) AmeriCorps National Direct program and was state director of Arkansas until 1994. Previously she founded and directed a community, volunteer based, non-profit organization, which has been recognized nationally for developing ideal volunteer action programs. Sherry is a past member of the Governor’s Advisory Council on Volunteerism and a 1989 recipient of the Arkansas Community Service Award and recognized by President Bush in 1989 as a Daily Point of Light.
Sherry holds a BA in Human Resource Development; a MA in Psychology and Counseling. In 2013 she became certified by Dr. John C. Maxwell as a member of The John Maxwell Team. The leadership certification allows Sherry to train with Dr. Maxwell’s programs. She is also a certified trainer for Process Communication by Dr. Taibi Kahler.
In 2006 Sherry obtained her national status as a Certified Executive Leader. In 2006 Sherry was named the Arkansas Administrator of the Year by the American Society for Public Administration, Arkansas Chapter. In 2008 Sherry was the recipient of the prestige Willie Oates Volunteer Administrator Award. Sherry has trained extensively throughout the United
David Monteith lives in Little Rock and facilitates conversations across the state. He designed and piloted a Diabetes Discussion Guide for Arkansas Department of Health, worked with the Arkansas Children’s Hospital on teen pregnancy in a number of communities, trained facilitators for the Endeavor Foundation in NWA, and done strategic planning for several literacy organizations in the state. He’s trained in and has experience with Liberating Structures, Critical Friends Groups, Low Ropes Facilitation, and National Issues Forums. He’s a geek for agenda design.
Roy Ragland serves as the Chief of Staff for the Arkansas House of Representatives. He was appointed to the UA-Pulaski Technical College Board of Visitors by Governor Hutchinson in December 2018.
Roy served as a member of the Arkansas House of Representatives from 2005 through 2011. Subsequent to his legislative service he worked as Deputy Director of Governmental Affairs for Secretary of State Mark Martin in 2011-2012. He began his career on the House staff in December, 2012 as Director of Member Services. In 2016 he became Deputy Chief of Staff and in 2017 Chief of Staff.
Roy graduated Magna Cum Laude from the University of Arkansas, Little Rock with Bachelor of Arts in Political Science with a Minor in History in August of 2018. He is currently pursuing his Master’s Degree in Public Administration at UA-Little Rock.
Roy’s wife, Gail, works in the office of Governor Asa Hutchinson as an assistant to his Senior Advisors.
Dr. Christy Standerfer
Christy Standerfer (Ph.D., University of Colorado), Professor Emerita, is former Faculty Director of the Office of Community Engagement at University of Arkansas Clinton School of Public Service.
Standerfer served as a 2012-13 Fulbright Lecturing Scholar at University Marin Barleti in Tirana, Albania. During her time in Albania, she worked with U.N. Women and the U.S. Embassy delivering workshops and reports on public speaking, policy debate, conflict transformation, and effective advocacy. Subsequently, she served as a Fulbright Scholar peer reviewer for applicants seeking placement in Eastern European countries. She is currently a Fulbright Scholar Alumni Ambassador.
Standerfer’s most current work focuses on ways to curb rising rates of diabetes. She has been awarded grants from the Arkansas Department of Health and the Kettering Foundation to conduct qualitative research, including conduct focus groups, interviews, and round table discussions with a wide variety of stakeholders including community members, health care providers, and policy makers to gather and synthesize diverse perceptions of the disease and ways to best address it. This work has resulted in a number of technical reports as well as academic presentations and publications.
She has over 20 years of experience developing and presenting workshops, research, and reports on volunteer recruitment, community capacity building, networking, and effective communication skills. She has collaborated with over 30 nonprofit and governmental organizations designing workshops and community meetings; facilitated more than 20 community meetings on issues of homeless populations, racial and ethnic tensions, immigration, and building healthy communities; and produced and delivered more than 20 written reports to nonprofit and governmental agencies related to need assessments, evaluations, and recommendations.
In addition, she has published articles on nonprofit accountability, the changing nature of civil society, and the importance of understanding the role of public discourse in facilitating social justice.
Melissa Maxcy Wade
Melissa Maxcy Wade, M.A., M.T.S., Th.M. (Emory University), President, Glenn Pelham Foundation for Debate Education; Executive Director of Forensics, Barkley Forum Center for Debate Education, Emerita, and Faculty, Division of Educational Studies, Emerita, Emory University.
For 43 years, Wade led the growth of one of the most dynamic debate education programs in the country. A faculty member in the Division of Educational Studies, Wade was a principal founder of the Urban Debate League, a national education movement targeting secondary students and teachers from socio-economically challenged schools in more than 20 major U.S. cities. More than 90,000 students have been served with 95% graduating from high school and 80% matriculating to college. She coached Emory to more than thirty-five national college debate championships and received every major college coaching and service award in the field of academic communications. In 2007 Wade received the Thomas Jefferson Award, Emory’s highest faculty honor.
Wade also worked with international debate outreach in South Korea, Singapore, Jamaica, and Colombia and has been a visiting faculty member in the graduate division of international studies at Ewha University in Seoul with emphasis on conflict resolution and negotiation. Wade is the Executive Co-director of the National Debate Project and serves on the Board of Directors for the International Public Policy Forum and International Debate Education Association. Wade is one of only 3 university debate coaches in the U.S. who served on the National Associated Press Presidential Debate Evaluation Panel for every U.S. Presidential election since 1976. As President of the Glenn Pelham Foundation for Debate Education she conducts advocacy, decision-making and diversity training for corporations, professional associations, non-profits, government agencies, and schools.
Dr. Joe Waldrum
Dr. Joe Waldrum retired in July, 2015 as Professor of Leadership Development for the University of Arkansas, Division of Agriculture. During his 39 plus years there he held various positions in agriculture and staff development with the Cooperative Extension Service.
He began his Extension career in 1976 as an area soybean specialist in Stuttgart. In 1980, he was named Extension Pesticide Specialist and transferred to the State Extension Office in Little Rock. In 1989, he was appointed as the State Leader of Agriculture, Economic and
Resource Development where he administered all Extension programs in these areas on a
He was named to direct Lead Arkansas or LeadAR (a two year adult leadership development program) and to begin development of a formal in-house training program for all Extension staff in January, 1993. In January, 2001, in addition to his LeadAR responsibilities, he was appointed to direct the Organizational, Staff and Leadership Development section for the Extension Service. Since October, 2006 he has focused exclusively on the long term program and financial support development for LeadAR.
He continues to serve as Executive Secretary of the International Association of Programs for Agricultural Leaders (IAPAL) and a member of the LeadAR Advisory Council. He received his Bachelor of Arts in biology from Hendrix College, and a Master of Science and Doctor of Philosophy in plant physiology from the University of Nebraska. He has a grown son and daughter who are college graduates but not yet paid for.