Professional Development Workshops

Professional Development Workshops build the management and leadership skills of public sector professionals. This includes government employees (federal, state, county, and local), elected officials, and non-profit professionals.

APAC offers a variety of workshops throughout the year focused on management topics. Workshops may also be developed to your individual needs and requirements.  If you are interested in having APAC develop a training for you, your staff, and/or for a professional organization or group, contact us to discuss.

Fall 2021 Workshops

Fall 2021 Workshops are being held live online using Zoom. They are open for registration.

Meeting Facilitation Workshop (November 17 & 18, 2021)

This workshop focuses on planning and facilitating effective meeting. You will learn how to set clear meeting goals and develop agendas to meet those goals. You will also practice techniques to accomplish common meeting tasks such as brainstorming, prioritizing, and action planning. Skills that can be used in both online and in-person meetings will be taught.

Marie Lindquist is the Executive Director of the Arkansas Public Administration Consortium.

November 17, 2021 and November 18, 2021
8:30 am – 4:30 pm each day

Monday, November 1, 2021

$225 ($100 for CPM Program Graduates)


Program Evaluation Workshop (December 8 & 9, 2021)

This workshop will introduce participants to the basic concepts and techniques of program evaluation. Learn to develop program logic models, choose appropriate evaluation and sampling designs, and collect relevant program data.

Dr. Lindsay Ruhr is Assistant Professor of Social Work at the University of Arkansas Little Rock. 

December 8, 2021 and December 9, 2021
8:30 am – 4:30 pm each day

Monday, November 22, 2021

$225 ($100 for CPM Program Graduates)


Spring 2022 Workshops

Registration for Spring 2022 Workshops will be opening soon. Some of these workshops will be held in-person in Central Arkansas and some will be held live online using Zoom.

January 20, 2022: Discover Your Strengths

Participants will identify their strengths and learn how to best leverage those strengths to work together with others in their professional lives. “Your top strengths –the things you naturally do best– can help you manage better, meet your goals, and improve your team’s success.”* You will identify your strengths before this workshop using the CliftonStrengths Assessment.

Instructor: Dr. April Chatham-Carpenter

*From the ClinftonStengths website

February 3-4, 2022: Presentation Skills

This workshop will help you take the panic out of public speaking. You will have the opportunity to practice strategies related to anxiety management, intentional organization of information, and building meaningful, engaging connections with listeners.

Instructor: Dr. Kristen McIntyre

February 16-17, 2022: Arkansas Budget and Public Finance

This workshop provides participants with an understanding of the state budget process in Arkansas as well as sound systems of financial management in the public sector. The first day of the workshop focuses on the Arkansas state budget and budget process. Participants learn about primary revenues and expenditures in Arkansas; the budget cycle; key budgetary actors; and primary budget activities and deadlines. The second day of the workshop focuses on financial system elements and how to create a program or project budget.

Instructors: Dr. Peter Gess and Dr. Kim Hoffman

March 2-3, 2022: Cultural Humility

This workshop provides the case for the importance of diversity, equity, and inclusion in the workplace. Using the philosophy of cultural humility, you will gain guidance about how individuals and organizations can mitigate implicit bias and micro-inequities to move towards intentional inclusivity.

Instructor: Amber Booth-McCoy

March 16, 2022: Stakeholder Engagement

Engaging stakeholders, both internal and external, is crucial to fulfilling an organization’s mission and purpose. Participants in this workshop will learn tools, techniques, and tactics to create meaningful relationships with their stakeholders, including how to: identify and map stakeholders, gain support for organizational goals, and develop protocols to connect and communicate with stakeholders effectively. Participants will understand how to leverage the power of partnerships to achieve maximum impact.

Instructors: Jonathan Wallace and Millicent Boykin

March 17, 2022: Debate for Strategic Decision-Making

Participants will learn a flexible, repeatable process for engaging in productive conflict to help their team develop ideas, solve problems, and make strategic decisions. After the workshop, participants will communicate their ideas more effectively, understand the importance of listening critically, and know how to create a space for productive debate within their organizations.

Instrutor: Melissa Wade

March 30-31, 2022: Constructive Conflict Management

There is one guarantee for every relationship we have: conflict is likely to occur. Although inevitable, the ways in which we handle conflict are by choice. This workshop will discuss the effects of conflict on relationships, both personal and professional, and include practices to manage conflict in more constructive ways. Participants will learn how to assert themselves in conflict at work, while also maintaining cooperative and civil dialogue, and how to lead with these constructive conflict management strategies in their organizations.

Instructor: Dr. Bailey Oliver

April 13, 2022: Arkansas Government

Learn about the three branches of state government. Learn about the legislative process including how to lobby for and pass legislation. Examine the recent reorganization of the executive branch and the duties of the seven constitutional offices. Delve into the structure of the state’s judiciary and how it affects government operations.

Instructor: Roy Ragland

April 14, 2022: Strategic Planning

This workshop will teach you how to plan for the future of your agency, organization, or department. It will help you develop a vision and create a road map that will guide the team towards that vision. It will further aid in your understanding of how to set strategic goals, determine actions to achieve those goals, and mobilize resources to execute those goals.

Instructor: Marie Lindquist

April 27-28, 2022: Storytelling

Steve Jobs once said, “The most powerful person in the world is the storyteller.” Through this workshop, participants will learn tools to harness that power. You will understand the components that make up an effective and impactful story. Then, provided with prompts, you will craft your own personal narrative. The workshop will culminate in story sharing, accolades, and feedback.

Instructor: Hilary Trudell

Past Workshop Topics

Crisis Communication

Effective leaders transcend the challenges that exist during an emergency and create new opportunities for innovation by being quick, accurate, and consistent with efforts that address and solve the crisis. In times of great difficulty, effective communication is paramount. This workshop offers strategies for leaders and teams to adequately plan for emergencies and prepare their organizations for routine and novel crises. This includes learning how to create a crisis communication plan and identifying techniques for improving crisis response.

Difficult Conversations

Become more effective at navigating the inevitable difficult conversations you encounter in your professional (and personal) lives. You will learn about the factors that make conversations difficult, the underlying anatomy of a difficult conversation, and a five-phase approach for preparing for and having difficult conversations.

Emotional Intelligence

Emotions have the capacity to bring people together, but they also possess the ability to draw us apart. This workshop discusses the role of emotions in the workplace and how we can become better leaders through understanding them. The goal is to help participants better understand, develop, and leverage emotional intelligence in the workplace. Facilitator-led discussions and activities will help participants improve their emotional intelligence and put this new knowledge to work in everyday personal and professional relationships.


Discover your personal leadership style by examining exemplary leadership practices. Learn about the characteristics of quality leaders and analyze practical examples to improve your ability to lead.

Managing Human Resources

You will learn best practices for hiring, empowering, and holding employees accountable. This includes writing clear job expectations, interviewing effectively, creating a motivational work environment, and successfully handling performance problems.

Managing Public Disputes

This workshop focuses on the management of multi-party public disputes and collaborative problem solving in the public sector. You will explore effective methods for analyzing and framing public issues and practice step-by-step procedures for solving problems collaboratively. Numerous case studies and real-world examples will be discussed and analyzed.

Organizational Values & Ethics Workshop

This workshop focuses on the responsibility of working as a public servant charged with protecting the public trust. You will refine your personal code of ethics and understand how personal codes of ethics affect decision making.

Project Management

This workshop will teach you the best practices for project management from scoping to planning to execution. It will help you manage your own project work more effectively and help your team(s) achieve their goals.

Writing for Business

In the current online work environment, writing skills become even more important. This engaging online workshop offers many hands-on opportunities to work on real-world scenarios (emails, memos, reports, and more). Learn strategies to edit for clarity, how to develop persuasive arguments, techniques for writing to different audiences for different purposes, and ways to format documents to assist with reading comprehension.


Participants in Professional Development Workshops may be eligible to apply their workshop credit toward meeting requirements for the Arkansas Governmental Managers (AGM) and Arkansas Certified Public Managers® (CPM) certifications. Participants may also be eligible for continuing education credits (CEUs) with many professional organizations.

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