APAC Professional Development Workshops

Develop the management skills relevant to your job by attending APAC Professional Development Workshops. Learn from instructors who are carefully vetted to ensure they have significant knowledge of their subject. Interact with your peers to gain insight into how similar public serving agencies and organizations work. Be challenged to apply the content directly to your job through hands-on activities.


APAC Professional Development Workshops are highly interactive for professionals working in the public sector. They are specifically designed to build the management skills of government employees (federal, state, county, and local), elected officials, and non-profit professionals.

Follow this link to learn more about our instructor(s).

2019-2020 Professional Development Workshops

The 2019-2020 Professional Development Workshops are held in Little Rock, Arkansas. They cost $125 for a one-day workshop and $225 for a two-day.

October 2-3, 2019: Leadership

Develop your own personal leadership philosophy by examining exemplary leadership practices. Dr. Joe Waldrum, retired Director of LeadAR, will help you develop your leadership style. Registration Deadline: September 18, 2019

October 16-17, 2019: Managing Human Resources

You will learn best practices for hiring, empowering, and holding employees accountable. This includes writing clear job expectations, interviewing effectively, creating a motivational work environment, and successfully handling performance problems. Veronica Alexander with the Arkansas Department of Labor and Andrea Alford with the Arkansas Real Estate Commission will share their extensive human resource expertise with participants of this workshop. Registration Deadline: October 2, 2019

November 6-7, 2019: Project Management

Ashley Matejka, a Certified Project Management Professional, will teach you the best practices for project management from coping to planning to execution. This workshop will help you manage your own project work more effectively and help your team(s) achieve their goals on time and in budget.  Registration Deadline: October 23, 2019

November 20-21, 2019: Meeting Facilitation

Develop the skills required to conduct effective meetings. David Monteith, a consultant with significant facilitation experience, will teach you how to develop appropriate agendas that align with your meeting goals, establish effective meeting standards, and use a variety of meeting facilitation techniques.  Registration Deadline: November 6, 2019

December 4-5, 2019: Organizational Values and Ethics

Dr. Peter Gess, Associate Provost for Engaged Learning at Hendrix College, will provide you with an understanding of the responsibility of working as a public servant charged with protecting the public trust. You will refine your personal code of ethics, understand how that code affects decision making, and  learn tools for making ethical choices. Registration Deadline: November 20, 2019

December 11-12, 2019: Strategic and Operational Planning

Learn strategic and operational planning principles and practices from Ron Copeland, a planning and management consultant. Understand how to set strategic goals, determine actions to achieve those goals, and mobilize resources to execute those goals. Registration Deadline: November 27, 2019

January 29, 2020: Arkansas Budget Process

Understand the budget process in Arkansas including the primary revenues and expenditures, the budget cycle, and key budgetary actors and their roles in creating the state budget. This workshop is instructed by Dr. Kim Hoffman, Associate Professor of Public Administration at the University of Central Arkansas. Registration Deadline: January 15, 2020

February 5-6, 2020: Program Evaluation

Dr. Tracey Barnett McElwee, Assistant Professor in the School of Social Work at the University of Arkansas, will teach the steps involved with measuring program results. Learn to develop a program logic model, choose an appropriate evaluation design, and collect relevant program data. Registration Deadline: January 22, 2020

February 19-20, 2020: Managing Public Disputes

Develop skills for managing multi-party public disputes and collaborative problem solving. Explore effective methods for analyzing and framing public issues. Practice procedures for engaging in dialogue and deliberation. This highly interactive workshop is led by Dr. Christy Standerfer, Professor Emerita of the University of Arkansas Clinton School of Public Service. Registration Deadline: February 5, 2020

March 11-12, 2020: Crisis Communication

Dr. Malcolm Glover, crisis manager and communication analyst, will help you understand the complexities of crisis communication and preparedness. This includes learning how to create a crisis communication plan and identifying techniques for improving crisis response. Registration Deadline: February 26, 2020

April 8-9, 2020: Writing for Business in the Public Sector

Learn writing and editing strategies to help you communicate more effectively with the public. Dr. Karen Kuralt, Coordinator of the Professional and Technical Writing Masters program at the University of Arkansas Little Rock, will expose you to the latest techniques for writing reports, performance reviews,  memos, emails, and more. Progress your skills in developing persuasive arguments, writing to different audiences for different purposes, formatting documents to assist with reading comprehension, and editing for clarity. Registration Deadline: March 25, 2020

May 7-8, 2020: Presentation Skills

Hone your ability to design and deliver a professional presentation with Dr. Amy Hawkins, the Director of the Center for Teaching Excellence at the University of Central Arkansas. Emphasis will be placed on analyzing audiences, establishing desired outcomes, organizing supporting content, and delivering key messages effectively and engagingly. Registration Deadline: April 22, 2020

2019-2020 Professional Development Workshops – Past

The registration deadlines for these workshops are over. Contact us at apacprog@ualr.edu to join our mailing list and receive information about future workshops as they become available.

August 1, 2019: Arkansas Government

Roy Ragland, Chief of Staff for the Arkansas House of Representatives, will teach about the three branches of state government. Learn about the legislative process including how to lobby for and pass legislation. Examine the recent reorganization of the executive branch into 15 departments and the duties of the seven constitutional offices. Delve into the structure of the state’s judiciary and how it affects legislation and government operations in the state.

August 2, 2019: Difficult Conversations

Become more effective at navigating the inevitable difficult conversations you encounter in your professional (and personal) lives. Dr. Amy Hawkins, the Director of the Center for Teaching Excellence at the University of Central Arkansas, will teach about the factors that make conversations difficult, the underlying anatomy of a difficult conversation, and a five-phase approach for preparing for and having difficult conversations.

August 22, 2019: Debate for Conflict Management

Learn a flexible, repeatable process for engaging in productive conflict that will help you lead your team to develop ideas, solve problems, and meet new challenges. Melissa Maxcy Wade, President of the Glenn Pelham Foundation for Debate Education, will teach you how to communicate more effectively, listen critically, and create a productive space for disagreement.

September 18-19, 2019: Cultural Humility

You will build your own cultural humility and learn techniques for creating an empowering and respectful work environment for everyone. This workshop is taught by Amber Booth-McCoy and Veronica Guydon from the UAMS Center for Diversity Affairs.

Registration Policies

  • Registration closes when a workshop is full or the registration deadline is reached (whichever occurs first).
  • You may not register additional individuals or substitute participants after the registration deadlines.
  • You may cancel a registration up to 5 working days before a workshop is set to begin. Any cancellations after this deadline will result in a $50 late cancellation fee.


Participants in Professional Development Workshops may be eligible to apply their workshop credit toward meeting requirements for the Arkansas Governmental Managers (AGM) and Certified Public Managers® (CPM) certifications.  Participants may also be eligible for continuing education credits (CEUs) with many professional organizations.

Workshop Topic Suggestions

Professional Development Workshops may be developed to your individual needs and requirements.  If you are interested in having APAC develop a training for you and your staff or for a professional organization or group, contact us to discuss.

For More Information

Contact APAC at apacprog@ualr.edu or (501) 569-3436.