APAC Professional Development Workshops

APAC Professional Development Workshops build the management and leadership skills of public sector professionals. This includes government employees (federal, state, county, and local), elected officials, and non-profit professionals.

Fall 2021 Workshops

Fall 2021 Workshops are being held live online using Zoom. They are open for registration.

Lead Using Your Emotional Intelligence (September 8, 2021)

Emotions have the capacity to bring people together, but they also possess the ability to draw us apart. This workshop discusses the role of emotions in the workplace and how we can become better leaders through understanding them. The goal is to help participants better understand, develop, and leverage emotional intelligence in the workplace. Facilitator-led discussions and activities will help participants improve their emotional intelligence and put this new knowledge to work in everyday personal and professional relationships.

INSTRUCTOR
Dr. Bailey Oliver is an Assistant Professor of Applied Communication at the University of Arkansas Little Rock. 

PROGRAM DETAILS
September 8, 2021
8:30 am – 4:30 pm

REGISTRATION DEADLINE
Monday, August 23, 2021

PROGRAM FEE
$125 ($50 for CPM Program Graduates)

REGISTER ONLINE

Leadership (September 22 & 23, 2021)

Discover your own personal leadership style and philosophy by examining exemplary leadership practices. Learn about the characteristics of quality leaders and analyze practical examples to improve your ability to lead.

INSTRUCTOR
Veronica Alexander is the Human Resources Manager for the Arkansas Department of Labor. 

PROGRAM DETAILS
September 22, 2021 and September 23, 2021
8:30 am – 4:30 pm each day

REGISTRATION DEADLINE
Monday, September 6, 2021

PROGRAM FEE
$225 ($100 for CPM Program Graduates)

REGISTER ONLINE

Organizational Values & Ethics (October 13 & 14, 2021)

This workshop focuses on the responsibility of working as a public servant charged with protecting the public trust. You will refine your personal code of ethics and understand how personal codes of ethics affect decision making.

INSTRUCTOR
Dr. Peter Gess is Associate Provost for Engaged Learning at Hendrix College. 

PROGRAM DETAILS
October 13, 2021 and October 14, 2021
8:30 am – 4:30 pm each day

REGISTRATION DEADLINE
Monday, September 27, 2021

PROGRAM FEE
$225 ($100 for CPM Program Graduates)

REGISTER ONLINE

Project Management (October 27 & 28, 2021)

This workshop will teach you the best practices for project management from scoping to planning to execution. It will help you manage your own project work more effectively and help your team(s) achieve their goals.

INSTRUCTOR
Ashley Matejka is a Senior Project Manager for the Arkansas Department of Human Services. 

PROGRAM DETAILS
October 27, 2021 and October 28, 2021
8:30 am – 4:30 pm each day

REGISTRATION DEADLINE
Monday, October 11, 2021

PROGRAM FEE
$225 ($100 for CPM Program Graduates)

REGISTER ONLINE

Meeting Facilitation (November 17 & 18, 2021)

This workshop focuses on planning and facilitating effective meeting. You will learn how to set clear meeting goals and develop agendas to meet those goals. You will also practice techniques to accomplish common meeting tasks such as brainstorming, prioritizing, and action planning. Skills that can be used in both online and in-person meetings will be taught.

INSTRUCTOR
Marie Lindquist is the Executive Director of the Arkansas Public Administration Consortium.

PROGRAM DETAILS
November 17, 2021 and November 18, 2021
8:30 am – 4:30 pm each day

REGISTRATION DEADLINE
Monday, November 1, 2021

PROGRAM FEE
$225 ($100 for CPM Program Graduates)

REGISTER ONLINE

Program Evaluation (December 8 & 9, 2021)

This workshop will introduce participants to the basic concepts and techniques of program evaluation. Learn to develop program logic models, choose appropriate evaluation and sampling designs, and collect relevant program data.

INSTRUCTOR
Dr. Lindsay Ruhr is Assistant Professor of Social Work at the University of Arkansas Little Rock. 

PROGRAM DETAILS
December 8, 2021 and December 9, 2021
8:30 am – 4:30 pm each day

REGISTRATION DEADLINE
Monday, November 22, 2021

PROGRAM FEE
$225 ($100 for CPM Program Graduates)

REGISTER ONLINE

Past Workshop Topics

APAC offers a variety of workshops throughout the year focused on management training. Workshops may also be developed to your individual needs and requirements.  If you are interested in having APAC develop a training for you, your staff, and/or for a professional organization or group, contact us to discuss.

Past workshops have included:

Arkansas Budget Process

Understand the budget process in Arkansas including the primary revenues and expenditures, the budget cycle, and key budgetary actors and their roles in creating the state budget.

Arkansas Government 101

Learn about the three branches of state government. Learn about the legislative process including how to lobby for and pass legislation. Examine the recent reorganization of the executive branch and the duties of the seven constitutional offices. Delve into the structure of the state’s judiciary and how it affects government operations.

Crisis Communication

Effective leaders transcend the challenges that exist during an emergency and create new opportunities for innovation by being quick, accurate, and consistent with efforts that address and solve the crisis. In times of great difficulty, effective communication is paramount. This workshop offers strategies for leaders and teams to adequately plan for emergencies and prepare their organizations for routine and novel crises. This includes learning how to create a crisis communication plan and identifying techniques for improving crisis response.

Cultural Humility

This workshop provides the case for the importance of diversity, equity, and inclusion in the workplace. Using the philosophy of cultural humility, you will gain guidance about how individuals and organizations can mitigate implicit bias and micro-inequities to move towards intentional inclusivity.

Debate for Conflict Management

Learn a flexible, repeatable process for engaging in productive conflict that will help you lead your team to develop ideas, solve problems, and meet new challenges. After this workshop, you will communicate more effectively, listen critically, and create a productive space for disagreement.

Difficult Conversations

Become more effective at navigating the inevitable difficult conversations you encounter in your professional (and personal) lives. You will learn about the factors that make conversations difficult, the underlying anatomy of a difficult conversation, and a five-phase approach for preparing for and having difficult conversations.

Constructive Conflict Management

There is one guarantee for every relationship we have – that conflict is likely to occur. Although inevitable, the ways in which we handle conflict are by choice. This workshop will focus on the effects of conflict on various relationships and practices to manage conflict in more constructive ways. The goal is to help you learn how to assert yourself in conflict while maintaining cooperative and civil dialogue. Discussions and activities will allow you to put constructive conflict management strategies to work in your everyday personal and professional relationships.

Managing Human Resources

You will learn best practices for hiring, empowering, and holding employees accountable. This includes writing clear job expectations, interviewing effectively, creating a motivational work environment, and successfully handling performance problems.

Managing Public Disputes

This workshop focuses on the management of multi-party public disputes and collaborative problem solving in the public sector. You will explore effective methods for analyzing and framing public issues and practice step-by-step procedures for solving problems collaboratively. Numerous case studies and real-world examples will be discussed and analyzed.

Presentation Skills

This workshop will help you take the panic out of public speaking. You will have the opportunity to practice strategies related to anxiety management, intentional organization of information, and building meaningful, engaging connections with listeners.

Strategic Planning

This workshop will teach you how to plan for the future of your agency, organization, or department. It will help you develop a vision and create a road map that will guide the team towards that vision. It will further aid in your understanding of how to set strategic goals, determine actions to achieve those goals, and mobilize resources to execute those goals.

Storytelling

Steve Jobs once said “The most powerful person in the world is the storyteller.” Through this workshop, participants will learn tools to harness that power. You will learn the components that make up an effective and impactful story.  Then, provided with prompts, you will craft your own personal narrative. The day will culminate in story sharing, accolades, and feedback.

Writing for Business

In the current online work environment, writing skills become even more important. This engaging online workshop offers many hands-on opportunities to work on real-world scenarios (emails, memos, reports, and more). Learn strategies to edit for clarity, how to develop persuasive arguments, techniques for writing to different audiences for different purposes, and ways to format documents to assist with reading comprehension.

Credit

Participants in Professional Development Workshops may be eligible to apply their workshop credit toward meeting requirements for the Arkansas Governmental Managers (AGM) and Arkansas Certified Public Managers® (CPM) certifications. Participants may also be eligible for continuing education credits (CEUs) with many professional organizations.

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