Certified Volunteer Manager Program

The 2019 Certified Volunteer Manager Program is open for registration. Follow this link to complete an application.

You will learn the leadership and management skills required of volunteer professionals including:

  • Recruiting, placing, supporting, supervising, and recognizing volunteers
  • Creating policies and procedures that reduce volunteer risks and liabilities
  • Identifying ways to gain staff support and involvement in a volunteer program
  • Assessing a volunteer program’s outcomes and achievements
  • Aligning a volunteer program with an organization’s or agency’s mission and goals

About the Certified Volunteer Manager Program

This is a training program that requires approximately 60 hours of time to complete. Program requirements include:

  • A four-day, three-night intensive retreat with instructors who are experts in the field
  • Assignments including assessing your volunteer management skills, learning from another volunteer program’s intake process, and auditing your volunteer program’s current strengths and weaknesses
  • A capstone project plan where you apply what you have learned to your volunteer program

The current program design allows volunteer professionals from across the country and around the world to participate.

Program History

In 1986, the CVM program was established through a ‘golden triangle coalition.’ The coalition included the volunteer, government, and business sectors. Representatives on the planning team came from United Way of Pulaski County, the Arkansas Volunteer Coordinators Association (AVCA), the DHS Division of Community Service and Nonprofit Support (DCSNS), the Arkansas Public Administration Consortium (APAC), and Beverly Enterprises.  It was the first certificate program in volunteer management developed in the country.  Since the first graduating class in 1987, more than 700 participants have graduated from the program.

For more information, contact APAC at apacprog@ualr.edu or (501) 569-3436.