Certified Volunteer Manager Program

The Certified Volunteer Manager (CVM) Program offered by APAC teaches the leadership and management skills required of volunteer professionals including:

  • Recruiting, placing, supporting, supervising, engaging, and recognizing volunteers.
  • Creating policies and procedures that reduce volunteer program risks and liabilities.
  • Assessing the outcomes and achievements of a volunteer program.
  • Aligning a volunteer program with an organization’s mission and goals.

Volunteer managers working together at the 2019 CVM Program. The program specializes in offering in-person training from expert instructors that aligns with international standards for volunteer management.

This program is for anyone managing volunteers or volunteer programs (or who wants to learn how). Participants include individuals working for nonprofits, government agencies, cities, educational institutions, and other community based organizations. Volunteer professionals from around the world are invited to participate.

The CVM Program offered by APAC was the first certificate program in volunteer management to be offered in the country. It has a long history of national recognition for providing outstanding training to professionals working with volunteers.

“The ideas, skills, materials gained in this program are INVALUABLE.”

“This training has helped me find my direction.”

Applying what we learned during this program “was so beneficial. It was hard work but guided by a facilitator made it effective and less overwhelming.”

Reasons to Participate

Millicent Boykin providing instruction at the 2019 CVM Program

Volunteers are a valuable resource. Research shows that effective volunteer engagement is linked to stronger, more effective, and more efficient organizations. Engaged volunteers:

  • Significantly increase organizational capacity.
  • Become issue and organizational advocates.
  • Provide more financial support.
  • Make a bigger impact.

It takes significant time and talent to develop a volunteer program that has these impacts. In order to engage volunteers strategically, volunteer managers require not only knowledge, but also planning expertise, appropriate infrastructure, and leadership skills.  APAC’s Certified Volunteer Manager program focuses on developing volunteer professionals who can do just that

Fall 2023 CVM Program Open for Registration

The next CVM program is offered in Fall 2023. The program is completed over 6-months. It requires approximately 80-hours of time between October 2023 and March 2024. Participants will attend an in-person training retreat. Relationships with other volunteer managers are built during this time. Assignment work accomplished online will focuses on applying what is learned. The program includes:

  • A four-day, three-night training retreat held at the DeGray Lake State Park Lodge. It begins at 1:00 pm on Monday, October 16, and ends by 3:00 pm on Thursday, October 19, 2023.
  • Assignments before the retreat include examining personal volunteer management skills, learning about the strengths and challenges of another volunteer program, reading about strategic volunteer engagement, and other related work.
  • The capstone is developed and implemented after the retreat. Participants apply what they have learned about volunteer management to improve a volunteer program.

Learn more and register online at https://forms.gle/rGSaRyQzrBgGt68L6

“Love the idea of being ‘cloistered’ and leaving other work & personal [concerns] at home.”

The retreat was “very engaging – spot on. Informative and relevant.”

Types of Organizations that Participate

Participants in APAC’s Certified Volunteer Manager Program come from a wide variety of organizations that serve the public.  They include:

Alumni Associations
CASA (Court Appointed Special Advocates) Programs
Chambers of Commerce
Community Health Clinics
Community Theaters
Disaster Relief Organizations
Extension Services
First Response Organizations
Food Banks
Hospice Organizations
Literacy Councils
Medical Schools
National Corporations
Nature Conservancies
School Districts
Senior Centers
State Agencies
State Commissions
State Parks
United Ways

For More Information

Contact APAC at apacprog@ualr.edu or (501) 916-6050.

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