Course Overview

Prerequisite: SPCH 1300. Development of the student’s ability to effectively manage conflict in organizations, groups, and personal relationships. Topics include theories, styles, patterns, and systems of conflict as well as conflict management techniques of negotiation, and mediation. The focus is using in-class activities to better understand the factor and dynamics of conflict resolution and develop effective conflict management skills. Three credit hours.

Course Details

  • Course credit hours: 3